A man while working on MS Word suddenly found out the computer is not working, so he called the Microsoft helpline and told them about the problem. The man stated to the helpline assistant, that the system is not taking any instructions and the monitor is completely blank. The assistant asked him different question such as the movement of the cursor, the visibility of the C:\> prompt command and the plugging of the power cable of the monitor. The man had no idea about what the monitor is, but the assistant patiently helped the man identifying the hardware and look for the two cables that attach to the monitor. The man told the assistant that he could not find the cable because the room was dark, the assistant asked him to switch on the light so that he can see the cable clearly. The man’s reply stunned the assistant, read the complete story to find out the reason for that.
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